As demand has changed, we have adapted and changed the way we operate our villas to be more flexible. This allows our clients to be totally flexible in their choice of flights, ensuring that they can get the best possible deal.
We accept bookings for any duration. Please contact us for specific prices for your stay at the villa; whether it is a day, a short stay, a week or a fortnight.
Unfortunately no, all our villa rental prices remain the same regardless of whether you use the villa to its full capacity or not.
Unfortunately not. The maximum number of people we can accommodate in each villa is the advertised capacity.
Unfortunately, we are unable to exchange beds in the villas. On some occasions, we may be able to put two single beds together to form a double bed and provide you with double bedding, however, this depends on the beds in the villa and must be arranged in advance.
For most of our villas, check-in time is from 15:00 hours and check-out time is at 10:00 hours. We have to be quite strict on these times, especially during the high season.
Occasionally we can be flexible on these times during the low season, however, this is not guaranteed and can only be confirmed in the days prior to your arrival.
These times may vary for some villas and you will be informed at the time of booking and reiterated when your check in details are emailed to you the week prior to arrival.
We do not have storage facilities on site and you cannot store your luggage in the villa while waiting for check in or after check out. However, there are several luggage storage facilities in and around Ibiza Town and we will be happy to provide you with this information.
Yes, we can arrange private transfers to and/or from the airport for you and your group as well as for other transportation needs during your stay. These services must be booked at least 24 hours in advance and prices will depend on the number of people and the pick-up and drop-off destinations. Please contact us by phone and email for more information.
This will depend on the location of your villa and the type of holiday you wish to have. Some of our villas are within walking distance of public transport stops and local amenities or attractions, and are ideal for groups wishing to avoid car hire. And although Ibiza has a good taxi service, we recommend car hire for villas located in more remote or rural areas.
Details of whether car hire is essential, recommended or non-essential are advertised on each villa page. It is also a good idea to contact us and discuss your location priorities before booking your villa.
That said, we always encourage guests to hire a car for at least one or two days of their holiday, regardless of the location of their villa. This is because there are so many wonderful places to discover in Ibiza that you might otherwise miss them.
We do have some villas that allow pets, however, this must be confirmed with our office prior to booking. This may also mean an increase in the security deposit required. If you wish to bring your pet on holiday, please speak to us before booking.
We have a number of villas that are more suitable for disabled people, with showers, wider doors and ramps.
Please discuss your requirements with us before booking so that we can advise you on the most suitable properties.
At busy times in the summer, such as Saturday nights, it may take several attempts to reach the call centre of Radio Taxi (Ibiza's only taxi company). Unfortunately, we do not have a direct line to Radio Taxi, so we are unable to book taxis for guests. However, we can book pre-arranged private transfers if you wish.
The TAXICLICK application can also be used.
We strongly advise against the use of illegal taxis.
Most bookings with us will incur a non-refundable charge called Accidental Damage Waiver (ADW). This will be added to your invoice and is payable on arrival in Euros in cash. The ADW is used to cover accidental damage that may occur to the villa and is charged at €15 per person, up to the maximum occupancy of the property. For example, if the villa sleeps 10 people, the ADW will be charged at 150 € independently. If there is a smaller group staying in a villa that sleeps 10 people, they will be charged €150. This exemption has maximum limits for damage caused to any part of the property or its facilities, but excludes negligence and vandalism.
The ADW is applicable only for selected villas.
In cases where a security deposit (SD) is required, this amount varies between 1000 E - 3000 E depending on the villa. We ask you to pay by PayPal or bring it on arrival in cash.
You are responsible for all loss or damage, whether caused by you or your guests. We may charge you more if the property requires excessive cleaning or rubbish disposal. The security deposit must be in cash or PayPal. We do not accept credit cards or cheques as a form of security deposit.
ADW will not cover clients for intentional, deliberate or malicious damage to the villa or its contents. Nor for damage or breakages that are not reported during the clients' occupation of the villa. It does not cover damage to the pool, or the cost of emptying and refilling the pool due to broken glass or other items found in the pool.
The ADW does not cover fines from the police or other island authorities incurred for any kind of anti-social behaviour, illegal activity or complaints arising from noise or disturbances.
ADW does not cover additional cleaning or rubbish disposal costs if the villa is deliberately left in an excessively dirty state.
All areas to be charged for will be documented by photo and sent to you by email.
It is in your best interest to ensure that the inventory is accurate when you arrive at the villa, so that no loss or damage is wrongly attributed. We ask that you report any discrepancies or malfunctions to us within 24 hours of arrival, after which you will automatically be held responsible.
On departure, if the condition of the villa is satisfactory, you will receive your security deposit in full, if you have left a deposit. The whole group must vacate the property once we return the security deposit. Please note that most of our villas do not operate with a deposit, but with the ADW mentioned above.
We do our best to inspect each property prior to check-in to ensure that everything is in order and that we can repair any damage. However, we ask that, if you notice any damage, you inform us within 24 hours of your stay; otherwise, we will have no choice but to assume that the damage has been caused during your stay.
We understand that accidents happen, therefore we do not charge for broken glasses, cups or plates. We also do not expect the villa to be as clean as when you checked in, however, we do require all rubbish to be removed, dishes to be washed and the villa to be left clean and tidy.
Whenever possible, we can arrange for your villa to be ready before 15h on the day of your arrival. It is also possible to allow you to stay in your villa later than 10h on the day of departure. This service costs 20 € per person, with a minimum charge of 80 €. If you only need to bring forward or extend your stay by a couple of hours, the charge will be reduced.
For late arrivals, there is a charge of 50E after 21:00.
This service is subject to availability and due to the possibility of late bookings either side of your occupancy, we can normally only confirm an early check-in or late check-out a few days prior to your arrival or departure. For this reason, charges for this service must be paid in cash on arrival for early check-ins or during your occupancy for late check-outs.
Generally, you will receive two sets of keys per villa. Larger villas will be given three sets.
YES. All beds will be made up and ready on arrival. Bed linen for sofa beds must be reserved in advance.
Yes, each villa will have one large bath towel and one hand towel per guest, as well as additional hand towels in each bathroom. Most villas have pool towels, but not all.
We provide liquid detergent, kitchen roll, toilet paper, toilet paper and hand soap. Some owners offer basic kitchen products such as olive oil, salt and pepper; however, this is not guaranteed.
Stays of two weeks or more will include a full cleaning of the villa and a change of sheets/towels once a week, usually on Saturday.
Yes and there is a charge for this. Let us know if you require additional cleaning during your stay and we will advise you of prices and availability.
Our Concierge Manager has a wealth of local knowledge and contacts and can often secure a cheaper price than the advertised price for many activities.
Some of the additional services we can help arrange include, but are not limited to, boat hire, private catering, massages and beauty treatments, babysitting and restaurant reservations. We are able to accommodate most requests, so don't hesitate to ask!
Note: Unfortunately, at this time, we are unable to assist in arranging disco tickets. However, we can point you in the direction of reputable vendors.
You can read more about our Concierge service here.
We can also provide a pre-arrival shopping service. This is particularly popular for groups arriving in the late afternoon or evening. You can read more about this service here.
We can provide travel cots (+ €25) and high chairs (+ €15), as well as stair gates if required. However, please note that there is a limited supply of these, so to ensure availability, please request them at the time of booking.
We can also arrange a babysitting service should you wish to enjoy some time without the children during your holiday.
Yes, all villas must have at least one sun lounger per guest.
Yes you can. However, please note that Ibiza has a strict noise policy. Between midnight and 8am you may not play loud music or make any unreasonable noise. Excessive noise complaints may result in a police fine and possible eviction from the villa.
During the day, we ask you to use common sense and courtesy regarding appropriate noise levels during the day and early evening, especially if your villa is located in a residential area.
For more information on renting music equipment, see.
You are welcome to invite guests to your villa during your stay, however, we prohibit these guests from staying overnight that exceed the advertised capacity of the villas. We also do not allow groups of more than 25 to stay in the villa.
As a safety precaution, we also advise guests never to invite people they do not know to the villa. Private parties are strictly forbidden.
There are several ways to contact us.
For bookings and general enquiries, you can email us at bonnie@ibizarentsummer.com, use our live chat on our website or call us on +34 687 177 336. Our office is open Monday to Friday from 9.30am to 6.30pm during the winter and Monday to Saturday from 9.30am to 6.30pm during the summer.
Upon check-in, you will be provided with additional contact numbers for any emergencies during your stay when the office is closed.
As with any busy holiday destination, petty crime increases during the high season, however, we still consider Ibiza to be a safe place to holiday. However, we have put together a number of things you can do to minimise the risks during your holiday. You can read all about Security and Safety in Ibiza here.
We make every effort to ensure that all our properties are safe and secure. However, we ask for the cooperation of our guests to ensure that the villas are kept safe and secure. This includes measures such as never taking a pirate taxi, not sharing your social plans with people you don't know and always securing your villa before you leave. You can read more about Ibiza villa security here and we will also discuss villa security with you at check in.
All our villas have safety deposit boxes and many have alarm systems and you will be shown how to use them at check in.
A week before your arrival, final arrangements will be sent to you, including confirmation of check-in time, address and directions to your villa or agreed meeting point, instructions on how and when to contact us, and a reminder of the necessary documentation and payments you need to bring. We will only be able to send them to you once we have received your flight details.
It is always a good idea to organise before arrival any additional activities or services, such as car hire, private catering, boat reservations, private transfers, restaurant reservations, etc. All these services can be booked through our concierge team at bonnie@ibizarentsummer.com. We also offer a pre-arrival food and beverage shopping service, should you wish to stock the fridge before arrival.
Once you have met our representative at the villa, they will take you around the villa to familiarise you with how the villa works. They will also review your welcome packet, receipts for the remaining rental payment and answer any questions you may have. We make every effort to inspect each property prior to check-in; however, if you find that we have omitted something broken or not working, please inform us within 24 hours. This way, we can rectify it as soon as possible and your security deposit will not be compromised.
Check-out time is 10.00 unless otherwise agreed. Late check-out is occasionally possible in low season, but must be agreed with the office on the day of arrival and is not guaranteed. In high season, late check-out is not possible.
In preparation for departure, we ask that you remove all rubbish from the villa, wash all dishes and carry out a basic cleaning of the villa. We do not expect the villa to be in the same condition as when you arrived, but we do ask that it is left clean and tidy.
On the day of departure, a representative of Ibiza rent summer Villas or the villa owner will arrive 15 minutes before the agreed departure time to complete an inspection of the property. It is worth noting that if you have paid the security deposit by PayPal, this will be released within 48 hours of departure.
